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IBM TechXchange: Emphasizing AI Skilling and Partner Innovation

Accelerating AI Adoption: A Global Ecosystem of Partners

A New Era of Information Access and Use

Generative AI and large language models are poised to revolutionize how we access and use information. As organizations rush to adopt these new technologies for business, a global ecosystem of partners with industry expertise is crucial for identifying the right enterprise use-cases for AI and implementing the technology.

Partners Come Together at TechXchange

During IBM’s premier technical learning event, TechXchange, in Las Vegas, IBM Partner Plus members joined forces to share their experiences and showcase the potential of IBM WatsonX, an enterprise-ready AI and data platform.

Partner Spotlight

Samsung

Samsung used TechXchange to demonstrate WatsonX-powered versions of the Samsung Galaxy Z Fold 5 with new apps running WatsonX.ai and WatsonX Assistant. They also showcased how WatsonX could enhance the power of Samsung SDS’s Zero Touch Mobility solution.

"’IBM’s launch of WatsonX was an awakening, and it inspired us to explore the immense potential of WatsonX.ai’s generative AI capabilities to deliver unprecedented innovations for our clients,’ said Sean Im, CEO, Samsung SDS America."

Amazon Web Services (AWS)

AWS joined the event, highlighting how WatsonX’s generative AI technologies can be complementary and illustrating the availability of WatsonX.data on the AWS marketplace.

"Organizations are increasingly adopting data lakehouse solutions to support their growing data needs, especially as we see an industry-wide shift toward AI solutions," said Soo Lee, Director Worldwide Strategic Alliances at AWS. "Making WatsonX.data available as a service in AWS Marketplace further supports our customers’ increasing needs around hybrid cloud – giving them greater flexibility to run their business processes wherever they are, while providing choice of a wide range of AWS services and IBM cloud-native software attuned to their unique requirements."

Krista Software

"There’s a lot of excitement in the market about the value of large language models (LLMs) and generative AI, but many teams are struggling to get started because of concerns about costs, data privacy, and other aspects of the enterprise readiness of available LLM solutions," said Luther Birdzell, Chief AI Officer, Krista Software. "IBM’s WatsonX.ai is the first enterprise-grade LLM offering that brings trustworthy, scalable, and transparent AI that can be delivered on timelines and maintained at costs that align with industry-leading return on investment (ROI)."

CrushBank

CrushBank demonstrated how they are using Watson Discovery and WatsonX.ai to streamline the handling of extensive data in support centers, simplifying complex tickets with large language models.

"We are especially interested in leveraging the summarization features in WatsonX.ai to greatly improve service delivery," said David Tan, CTO, CrushBank Technology, Inc. "Providing IT agents with a comprehensive and accurate information source quickly and reliably eliminates the need to go through multiple documents manually. Integrating WatsonX.ai capabilities with our data information sources, we can correlate and summarize information from various documents, delivering concise natural language answers."

Arrow Electronics

Arrow Electronics was also on stage, leading sessions. "Providing innovative solutions that bolster security and resilience, Arrow is committed to empowering organizations to safeguard their digital assets so they can thrive in an increasingly complex cyber landscape," said Matthew Brennan, Vice President, Supplier Alliances, Arrow Electronics. "IBM WatsonX has garnered industry recognition, reinforcing Arrow’s enthusiasm for generative AI and offering cutting-edge innovations for their customers. By harnessing the power of WatsonX.ai, Arrow can help customers transform their core business operations with intelligence, ensuring accuracy, scalability, and adaptability."

Conclusion

IBM is expanding its ecosystem to help clients infuse their core business operations with intelligence, supporting multiple industries and an ever-growing number of use cases to solve real business problems. Through the help of our partners, IBM’s generative AI platform is making it easier for organizations to design and deploy AI that is more accurate, scalable, and adaptable than ever before.

Frequently Asked Questions

Q: What is WatsonX?
A: WatsonX is an enterprise-ready AI and data platform.

Q: What is the purpose of WatsonX?
A: WatsonX is designed to help organizations infuse their core business operations with intelligence, supporting multiple industries and an ever-growing number of use cases to solve real business problems.

Q: What partners are using WatsonX?
A: Samsung, Amazon Web Services (AWS), Krista Software, CrushBank, and Arrow Electronics are just a few of the many partners embracing WatsonX.

Q: What are the benefits of using WatsonX?
A: WatsonX offers trustworthy, scalable, and transparent AI that can be delivered on timelines and maintained at costs that align with industry-leading return on investment (ROI).

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