PSN Outage: Sony Offers Compensation to PlayStation Plus Subscribers
Following the huge PlayStation Network (PSN) outage that ended yesterday, Sony is giving an automatic five extra days of service to PlayStation Plus subscribers, according to a post from the official Ask PlayStation support account on X.
Network Services Fully Recovered
“Network services have fully recovered from an operational issue,” the company wrote in the post. “We apologize for the inconvenience and thank the community for their patience.” Sony didn’t offer further specifics.
Duration of the Outage
The outage lasted about a full day, with the first indications of problems seemingly cropping up around 6PM ET Friday. Sony posted that service had been restored just before 7PM ET Saturday.
Impact on Players
During the outage, players had issues with things like logging into accounts, visiting the PlayStation Store, or launching games. For my colleague, Jay Peters, the outage meant he couldn’t log into Fortnite or see his trophies, but his digital copy of Final Fantasy VII Rebirth launched like normal.
Conclusion
Sony has finally restored its PlayStation Network services after a full day of outage. As a gesture of goodwill, the company is offering five extra days of service to PlayStation Plus subscribers. While the exact cause of the outage remains unclear, Sony has apologized for the inconvenience and thanked the community for their patience.
FAQs
Q: What caused the PSN outage?
A: Sony has not provided further specifics on the cause of the outage, but stated that network services have fully recovered from an operational issue.
Q: How long did the outage last?
A: The outage lasted around a full day, from around 6PM ET Friday to just before 7PM ET Saturday.
Q: What services were affected during the outage?
A: Players had issues with logging into accounts, visiting the PlayStation Store, or launching games.
Q: Is Sony offering compensation to PlayStation Plus subscribers?
A: Yes, Sony is offering an automatic five extra days of service to PlayStation Plus subscribers as a gesture of goodwill.
