T-Mobile to Raise Prices for Some Legacy Plan Customers
Price Increase Notice
T-Mobile is sending out notifications to some of its legacy plan customers informing them that their plans will be increasing by $5 per month per line starting on April 2nd. This change is expected to affect a yet-to-be-determined number of customers, as the carrier’s internal memo obtained by CNET only mentions that those who have already received a prior price increase will not be affected.
Reason for Price Increase
According to T-Mobile’s consumer group president, Jon Freier, the price increase aims to address "rising costs" for the company. The memo notes that the company will notify affected customers by the end of the day.
Exemptions
CNET reports that Go5G, Go5G Plus, and Go5G Next subscribers will not be subject to the price hikes. Additionally, customers who received a prior price increase will not face an additional adjustment as part of this initiative. This means that some customers may have already seen their rates increase by $2 to $5 last year, and will not be affected by this new change.
Company Statement
In a statement, T-Mobile says, "While most customers are not included, we’re wrapping up the price adjustments that began last year in response to rising costs. We are still committed to providing low prices and the most value across all plans." The company also reassures that these changes will not affect customers with Price Lock.
Frequently Asked Questions
Q: What plans will be affected by the price increase?
A: The exact plans that will be affected by the price increase are unclear, but it is expected to impact a yet-to-be-determined number of customers.
Q: Will all legacy plan customers be affected?
A: No, some customers who have already received a prior price increase will not be affected by this change.
Q: Are there any exemptions to the price increase?
A: Yes, Go5G, Go5G Plus, and Go5G Next subscribers are exempt from the price increase. Additionally, customers who received a prior price increase will not face an additional adjustment.
Q: What is the effective date of the price increase?
A: The price increase will take effect on April 2nd.
