ChatGPT Search is down for users worldwide, becoming unresponsive at approximately 11 AM EST. Down detectors and reports on social media reflect that many users cannot access the site. OpenAI is reporting a major outage.
OpenAI is reporting that the outage is partially resolved:
Update – ChatGPT is partially recovered while chat history is still not loading.
We are continuing to work on a fix for this issue.
Dec 26, 2024 – 14:05 PST
Largest ChatGPT Outage Ever
This outage fits into a pattern of outages affecting an increasingly larger amount of people. Part of the reason is that there are more people using ChatGPT. Regardless, this outage is triggering the largest amount of people querying Google for the phrase “Is ChatGPT down.” The following Google Trends graph shows that more people queried “is ChatGPT was down” on 12-26-2024 than on any other date in the history of ChatGPT.
Screenshot: Comparison Of Outages By Search Queries
Major Outage At OpenAI
OpenAI is reporting a major outage is hitting it’s ChatGPT, API, and SORA services. The issue is described by OpenAI as caused by an upstream provider. Upstream provider is a vague description that can be compute-related on Microsoft’s side or a network related service.
Screenshot Of Official ChatGPT Outage Status
OpenAI Sora Is Only Partially Affected
The major outage has hit both ChatGPT and the API but OpenAI’s Sora service is only partially affected.
Screenshot Shows Severity Of Outage
Conclusion
The major outage has been partially resolved, but users are still experiencing issues with chat history loading. OpenAI is continuing to work on a fix for the issue. This outage highlights the importance of having a robust infrastructure in place to handle increasing user traffic.
FAQs
Q: What caused the outage?
A: The outage was caused by an upstream provider, which is a vague description that can be compute-related on Microsoft’s side or a network-related service.
Q: Which services are affected?
A: The major outage has hit both ChatGPT and the API, but OpenAI’s Sora service is only partially affected.
Q: When did the outage start?
A: The outage began at approximately 11 AM EST.
Q: Is the outage resolved?
A: The outage is partially resolved, but users are still experiencing issues with chat history loading. OpenAI is continuing to work on a fix for the issue.
