Cyberattack Hits Ukraine’s State-Owned Railway Operator
Disruption to Online Ticket Sales
Ukraine’s state-owned railway operator, Ukrzaliznytsia, has been hit by a large-scale cyberattack, affecting online ticket sales, including through its mobile app. According to the railway operator’s statement on its official Telegram channel, trains continue to operate normally, with no delays.
Passengers Faced Long Lines at Stations
Journalist Daryna Antoniuk reported from Kyiv’s central station, describing the scene as "unusually crowded" with dozens of people waiting in long lines to buy tickets for travel within Ukraine and abroad.
Ukrzaliznytsia’s Response
In its announcement, the railway operator assured customers that "the enemy failed to do the key thing: train traffic is stable, they run clearly, without delays, and all operational processes of traffic are set up in a backup format." The operator advised customers who cannot purchase tickets online or through the mobile app to go directly to the train as a last resort.
Business as Usual for Trains
Despite the cyberattack, Ukrzaliznytsia emphasized that train traffic remains stable, and all operational processes are functioning in a backup format. This means that passengers can continue to rely on the railway network for their travel needs.
FAQs
Q: How did the cyberattack affect Ukrzaliznytsia’s services?
A: The cyberattack affected online ticket sales, including through the mobile app.
Q: Were trains affected by the cyberattack?
A: No, trains continued to operate normally, with no delays.
Q: What did Ukrzaliznytsia advise customers who cannot purchase tickets online or through the mobile app?
A: The operator advised customers to go directly to the train as a last resort.
Q: Is the railway network still operational?
A: Yes, the railway network remains operational, with all operational processes functioning in a backup format.
