Creating Secure and Connected Omnichannel Communications
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Overcoming Omnichannel Obstacles
According to an IQVIA study, U.S. patients made 10 times more digital health visits in March 2021 than March 2020, showing that patients have come to appreciate telehealth’s speed and service. Adopting omnichannel patient communications enables healthcare organizations (HCOs) to connect with patients according to their communication preferences.
However, implementation of such communications systems often meet organizational obstacles, including internal misalignment, data security concerns and resistance to change. This RingCentral infographic offers ways that the RingCentral platform can help overcome these challenges.
How RingCentral Can Help
Discover how the RingCentral platform:
- Integrates with an HCO’s existing systems and workflows
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Offers reliable, regulation-compliant security measures
- Streamlines communications between HCOs, patients and payers
Sponsored by:
Conclusion
By leveraging the RingCentral platform, healthcare organizations can overcome the obstacles associated with implementing omnichannel patient communications and provide patients with a seamless and connected experience.
Frequently Asked Questions
Q: What are the benefits of adopting omnichannel patient communications?
A: Omnichannel patient communications enable healthcare organizations to connect with patients according to their communication preferences, improving patient engagement and experience.
Q: What are some common obstacles to implementing omnichannel patient communications?
A: Common obstacles include internal misalignment, data security concerns, and resistance to change.
Q: How can RingCentral help overcome these obstacles?
A: RingCentral offers a platform that integrates with existing systems and workflows, provides reliable and regulation-compliant security measures, and streamlines communications between healthcare organizations, patients, and payers.
