Zoom Introduces AI-Powered Features to Enhance Video Call Interactions
Zoom’s AI Companion Evolves with Agentic Functionality
Zoom has regularly incorporated new artificial intelligence features into its Zoom AI Companion to optimize video call interactions. With its latest features, Zoom introduces AI agents that execute tasks for you. The company is adding other AI features across all its current offerings.
Agentic Capabilities in AI Companion
The company is introducing Zoom Tasks, which identifies action items in meeting summaries, chats, and emails and then completes tasks, such as scheduling a follow-up meeting or generating a document. Zoom Tasks is expected to launch at the end of the month and can be embedded into a Zoom Doc.
New Voice Recorder Feature
Also launching in late March is a new voice recorder feature accessible on the Zoom Workplace mobile app that can transcribe, summarize, and capture in-person conversations so users can revisit the notes later. This voice recorder feature seems similar in functionality to existing AI transcription services, such as Otter.ai.
Meeting Agendas with AI Companion
Another feature, Meeting Agendas with AI Companion, can help meetings stay on track by allowing hosts to add agenda timers to sections and receive AI-generated live notes during the meetings via the new Live Notes for Meetings and Phone feature. Both features are expected to launch in May.
AI Companion for Workspace Reservation
Zoom is also launching an AI Companion for Workspace Reservation to help professionals manage hybrid work experiences. The feature shows users the days their colleagues are expected to be in the office, using this information to suggest days to go in based on scheduled meetings. The feature even books a desk or a Zoom Room for meetings. This feature is expected to launch in May.
AI Features Across Zoom Products
Zoom products, such as Zoom Docs, will also have AI Companion-enhanced features, such as Advanced References, which is expected to launch in June. This feature can create a writing plan based on internal and external references and place it in a document. Zoom Docs will also have a data table creation feature in July, where users can ask AI Companion to create data tables from content, including meeting summaries.
Custom AI Companion Add-on
Despite these additions, Zoom AI Companion is still free for users with paid services in their Zoom accounts. For those who may want even more AI assistance, Zoom also introduces a Custom AI Companion add-on feature that allows users to customize the technology to their requirements. The Custom AI Companion add-on includes multiple options, such as crafting custom meeting templates, creating meeting summary templates, building dictionaries with terms unique to business functions, incorporating internal data and knowledge from third-party applications, and accessing a personal coach. Users can also access Custom Avatars for Zoom Clips, which can create clips using a user-provided script and "a personalized AI-generated avatar". The Custom AI Companion add-on is $12 per user per month and will be available in April. The personal coach feature is expected to be released in June.
Conclusion
Zoom’s latest features demonstrate the company’s commitment to leveraging AI to enhance video call interactions and optimize productivity. With its new agentic AI Companion, users can execute tasks more efficiently, and the company’s AI features will continue to expand across its current offerings.
FAQs
Q: What is Zoom’s AI Companion?
A: Zoom’s AI Companion is a feature that combines agents, skills, and models to carry out multi-step actions for users.
Q: What are some of the new features introduced by Zoom?
A: Some of the new features introduced by Zoom include Zoom Tasks, a voice recorder feature, Meeting Agendas with AI Companion, AI Companion for Workspace Reservation, and Custom AI Companion add-on.
Q: Is Zoom AI Companion free?
A: Yes, Zoom AI Companion is free for users with paid services in their Zoom accounts.
Q: Is the Custom AI Companion add-on available for all users?
A: No, the Custom AI Companion add-on is available for users who want to customize the technology to their requirements and is priced at $12 per user per month.
