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Best Use Case for Gen AI Yet

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Adobe’s Project Concept: A Browser-Based Mood-Boarding Tool

Adobe faces competition from subscription-free apps and AI image generators, but it always seems to have something up its sleeve to stay on top. The creative tech giant has been adding a slew of AI-powered tools to its legacy programs, from Photoshop to Premiere Pro, but gen AI is now being put at the centre of an entirely new product, Project Concept.

A Browser-Based Mood-Boarding Tool

First announced at Adobe MAX in October, Adobe Project Concept is a browser-based mood-boarding tool that provides a flexible infinite canvas for ideation. I was given a demonstration this week as the program enters private beta. And what I can say it that it should make it easier to get the ideas in your head onto a screen.

AI-Powered Remixing and Generation

Danielle Morimoto, Group Design Manager for Generative AI with Adobe’s Machine Intelligence and New Technologies team, showed me examples of how mood boards can be built in the web app by mixing original assets, free Adobe Content and AI image generation as desired. You can drag and drop images where you want, rearrange them and then edit them or remix them using generative AI all in the same platform.

Eyedropper Tool for Granular Control

An eyedropper tool allows you to pick characteristics like shape, texture and atmosphere from a source image and combine them with a text prompt to influence the output when you click ‘generate’, much like the eyedropper in Photoshop, but for more than just colour. In the demo, the eyedropper identified “concentric spirals” as one salient feature in the background of a source image, and the AI applied a similar pattern to the output.

Streamlined Proof of Concept Stage

I think Project Concept has a lot of potential to streamline the proof of concept stage for creatives, coming after the initial idea but before work on the final product. I like how the non-linear flexibility recognises the sometimes messy play and iteration in the creative process. As a mood-boarding tool, it could serve for pretty much anything from photography to branding and product design and save hours of time scouring the web for the right references.

Multimedia Integration and Future Developments

At the moment, Concept only supports still images, but the idea is to make it multimedia, and that’s when it could really come into its own. Allowing video and motion references to be combined with photos, sketches and colour swatches all in the same place would reflect the more cross-discipline approach that many creative teams now work in. It’s really for the creatives testing the product to work out the many different ways it could be used.

Conclusion

Project Concept has a lot of potential to streamline the creative process, and its integration with other Adobe apps could make it a valuable tool for creatives. Whether it will be added to the standard Adobe Creative Cloud All-Apps suite or available as a standalone tool remains to be seen.

FAQs

Q: What is Project Concept?
A: Project Concept is a browser-based mood-boarding tool that provides a flexible infinite canvas for ideation.

Q: What is the purpose of the eyedropper tool?
A: The eyedropper tool allows you to pick characteristics like shape, texture and atmosphere from a source image and combine them with a text prompt to influence the output when you click ‘generate’.

Q: What is the future of Project Concept?
A: Adobe plans to add multimedia integration, allowing video and motion references to be combined with photos, sketches and colour swatches all in the same place.

Q: Will Project Concept be added to the standard Adobe Creative Cloud All-Apps suite?
A: The decision has not been announced, but it could be available as a standalone tool or integrated with other Adobe apps.

Q: Can I sign up for the waiting list?
A: Yes, you can learn more and sign up for the waiting list on Adobe’s website.

A Look at OpenAI’s Operator

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In the Past Week, OpenAI’s Operator Has Done the Following for Me

Using the New AI Agent

In the past week, OpenAI’s Operator has done the following things for me:

  • Ordered me a new ice cream scoop on Amazon.
  • Bought me a new domain name and configured its settings.
  • Booked a Valentine’s Day date for me and my wife.
  • Scheduled a haircut.

These tasks were mostly done autonomously, although I did have to nudge it along from time to time and occasionally rescue it from a loop of failed attempts.

What is Operator?

If you’re just catching up — or if you’ve been distracted by the DeepSeek news this week, which has overshadowed all other A.I. news — Operator is a new so-called A.I. agent released last week by OpenAI. The tool is only available to people who pay $200 a month for the company’s highest subscription tier, ChatGPT Pro. It gives users the ability to direct an A.I. agent that can use a web browser, fill out forms and take other actions on a user’s behalf.

The Future of AI Agents

A.I. agents are all the rage in Silicon Valley right now. Some industry insiders think they’re the next big step in A.I. capabilities, because an A.I. agent that can use a computer can actually accomplish valuable real-world tasks, rather than just providing assistance. Many of the leading A.I. companies, including Google and Anthropic, are testing autonomous agents that they claim companies will eventually be able to "hire" as full-fledged workers.

Using Operator

On the surface, Operator looks a bit like regular ChatGPT, except that when you give it a job — "Buy me a 30-pound bag of dog food on Amazon," for example — Operator opens a miniature browser window, types "Amazon.com" into the address bar and starts clicking around, trying to follow your instructions.

Limitations

However, I found that using Operator was usually more trouble than it was worth. Most of what it did for me I could have done faster myself, with fewer headaches. Even when it worked, it asked for so many confirmations and reassurances before acting that I felt less like I had a virtual assistant and more like I was supervising the world’s most insecure intern.

Conclusion

In all, I found that using Operator was usually more trouble than it was worth. But in its current form, Operator is more an intriguing demo than a product I’d recommend using — and definitely not something most people need to spend $200 a month on. This is, of course, early days for A.I. agents. A.I. products tend to improve from version to version, and it’s a good bet that the next iterations of Operator will be better. But in its current form, Operator is more an intriguing demo than a product I’d recommend using.

FAQs

Q: What is Operator?
A: Operator is a new A.I. agent released by OpenAI that allows users to direct an A.I. agent to perform tasks on their behalf.

Q: How much does Operator cost?
A: Operator is only available to people who pay $200 a month for the company’s highest subscription tier, ChatGPT Pro.

Q: What can Operator do?
A: Operator can use a web browser, fill out forms, and take other actions on a user’s behalf.

Q: Are A.I. agents the future of work?
A: Yes, A.I. agents have the potential to substitute for human workers in some occupations and could start to change the way we work.

Q: Are A.I. agents a threat to jobs?
A: Yes, A.I. agents could potentially displace human workers in certain industries, leading to job losses and changes in the way we work.

Q: How will A.I. agents change the internet?
A: A.I. agents could change the internet by making it more automated and potentially leading to a future where most of the web consists of robots talking to robots, buying things from robots, and writing emails that only other robots will read.

Paper Brand GF Smith’s Vibrant New Identity

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Rebranding a Beloved Brand: GF Smith’s New Identity

A Radical Departure from the Past

GF Smith, a much-loved British paper company, has undergone a significant rebranding. The company’s previous wordmark, which dated back to 2014, was classic and refined, with a focus on heritage. The new look, created by cause-led branding agency TEMPLO, is a bold departure from what came before and brings GF Smith firmly into the present.

Mixed Reactions

As with many rebrands, the new identity has sparked a range of emotions. Some have described it as a "significant misstep" and "visually quite upsetting," while others have praised its simplicity and dynamism. Designers, in particular, have been vocal about their opinions, with some loving the new look and others expressing disappointment.

A Team Effort

TEMPLO and GF Smith’s global brand director, Ben Watkinson, emphasized that the rebrand was a true team effort. "Collaboration was an essential part of our brief, and why we wanted to work with TEMPLO," Ben explained. "It was important for us to ensure our whole team was part of the journey."

Understanding the New Identity

The new brand is built around three key pillars: "Why paper?", "Why GF Smith paper?", and "Why GF Smith?". These questions are combined to form the new strapline: "GF Smith. Feel good papers". The new logo features the letters of the name formed into a smiling face, allowing for playful animations and a winking effect. A bespoke sans-serif font, GF Smith Homie by Blaze Type, adds to the friendly feel.

New Elements

The rebrand includes several new elements, including the GF Smith Colorplan carabiner, which reimagines the swatch as a wearable and versatile tool. "It’s designed as a quick-access tool in the studio, at home, at the printers, or in a client meeting," Pali Palavathanan, co-founder of TEMPLO, explained. "It’s something that can be used purposefully, played with, and torn apart, rather than being a decorative item, or an unwieldy swatch that spends most of its time sitting on a shelf."

Conclusion

GF Smith’s new identity is a bold and daring move, one that is sure to cause a stir in the design community. While some may not be pleased with the changes, others will appreciate the fresh direction. As Ben put it, "We’re proud of the work we’ve done together, and we’re happy to talk about it."

Frequently Asked Questions

Q: What inspired the new identity?
A: The new identity was inspired by a desire to bring GF Smith’s values to the forefront and to create a brand that truly reflects the company’s commitment to community, charity, education, and sustainability.

Q: What was the process like for the rebranding?
A: The process involved a collaborative effort between TEMPLO and GF Smith, with input from across the company, from the warehouse and accounts teams to the paper consultants and delivery drivers.

Q: How did you approach the rebranding?
A: We approached the rebranding with a focus on creating a bold and playful identity that would bring the company’s values to life. We worked closely with the team to ensure that everyone was on board with the transformation and excited about the change.

Q: What do you hope the new identity will achieve?
A: We hope the new identity will help GF Smith to establish itself as a leader in the paper industry, while also fostering a sense of community and connection among its customers and partners.

Less is More

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The Art of Horror Illustration: An Interview with Angie Hoffmeister

The Folio Society has made some striking books over the years, including the beautifully illustrated 400th anniversary of Shakespeare’s first folio, The Complete Plays, from Neil Packer. The new book, The Lottery and Other Dark Tales, illustrated by Angie Hoffmeister, takes on the art of psychological horror, both in words and pictures.

Balancing Text and Illustration

In my interview below, Angie shares her approach to creating horror art, saying the less you show the spookier the image for the viewer. You can see some of the artist’s work below, but visit her website for more illustrations. This special edition of The Lottery and Other Dark Tales will be available exclusively from The Folio Society on the 18th February, 2025.

CB: How do you approach translating an unsettling or eerie description from a book into a horror illustration?

Angie Hoffmeister: I believe the power of horror lies in what remains unseen. When translating an unsettling description into an illustration, I tend to leave a lot to the imagination. The more you show, the more you give the viewer to dissect and analyse. It’s the ambiguity, the things lurking just beyond the frame, that spark the imagination. By withholding certain details, I aim to evoke that same sense of unease and suspense that the written word does.

CB: What techniques or mediums do you use to evoke atmosphere in your illustration?

AH: I exclusively work with traditional mediums, using digital tools only for minimal retouching. For **The Lottery and Other Dark Tales**, as well as previous Shirley Jackson projects for The Folio Society, I begin by sketching with graphite pencils. Then, I define the light and shadows with shades of blue ink. Layering ink washes builds a depth, and I finish the illustrations with a light touch of watercolour – just enough to hint at colour, but never overpower the mood. The combination of these techniques helps maintain the somber, eerie atmosphere that I feel is very fitting for Jackson’s works.

CB: When working on **The Lottery and Other Dark Tales**, how did you balance the writer’s subtle, psychological horror with your own style?

AH: I adapt my style depending on the project and the medium, so I have different approaches for different kinds of illustrations. For example, my personal project illustrating the first **Harry Potter** book, done entirely with mechanical pencils and graphite, feels much softer and more nostalgic – suited for a younger audience. However, working on Shirley Jackson’s short stories, especially after having illustrated **The Haunting of Hill House** and **We Have Always Lived in the Castle**, felt almost like visiting an old friend, and so balancing my style with her nuanced storytelling came naturally.

CB: What have you enjoyed most about this project for The Folio Society, and what have you learned for future projects?

AH: Collaborating with The Folio Society has been an incredible experience. The team is so passionate about creating beautiful books, and it’s been a joy to design not just the illustrations, but also the cover, slipcase, endpapers, and chapter vignettes. Being able to contribute to such a thoughtfully designed, tactile object is truly fulfilling. What I enjoy most is the opportunity to immerse myself in a world created by an author I deeply admire. Each project is a journey, and I’m always learning something new, whether it’s about refining my technique or better capturing the essence of a particular story.

Conclusion

Angie Hoffmeister’s approach to horror illustration is a testament to the power of subtlety and atmosphere in creating a sense of unease and suspense. By withholding certain details and using traditional mediums, she is able to evoke a sense of eeriness that is both haunting and captivating.

FAQs

Q: What inspired you to become an illustrator?
A: I’ve always been fascinated by the way art can be used to tell stories and evoke emotions. As a child, I spent hours drawing and painting, and I knew from a young age that I wanted to pursue a career in illustration.

Q: How do you approach creating horror art?
A: I believe that the less you show, the spookier the image will be. I tend to leave a lot to the imagination, and I use ambiguity and suggestion to create a sense of unease and suspense.

Q: What is your favorite project that you’ve worked on?
A: I’ve been fortunate to have worked on many projects that I’m proud of, but if I had to choose one, it would be The Haunting of Hill House. It was a challenging project, but it was also incredibly rewarding to see my illustrations bring Shirley Jackson’s classic novel to life.

Q: What advice would you give to aspiring illustrators?
A: My advice would be to never stop learning and experimenting. Try new mediums, techniques, and styles until you find what works best for you. And always be open to feedback and criticism – it’s a valuable way to grow and improve as an artist.

Leaner AI Model Keeps Pace

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OpenAI Releases Smaller, More Efficient AI Model Amid Hype Surrounding DeepSeek’s Open-Source Offering

New Model, o3-mini, Breaks Down Difficult Problems to Solve Them

OpenAI is making a smaller, more efficient version of its cleverest artificial intelligence model, o3-mini, available for free as it seeks to answer the hype and enthusiasm surrounding a new open-source offering from Chinese AI startup DeepSeek. WIRED previously reported that OpenAI was prepping the new model for release on January 31.

Advantages of o3-mini

o3-mini, which OpenAI teased in December, is a smaller version of the model that features the most advanced AI reasoning capabilities of any OpenAI offering to date. The model can break difficult problems into constituent parts in order to figure out how best to solve them. "This powerful and fast model advances the boundaries of what small models can achieve," the company said in a blog post announcing o3-mini’s availability.

Availability

OpenAI is making o3-mini available to all Plus, Team, and Pro users of ChatGPT. Users of the free version of ChatGPT will also be able to try o3-mini but won’t be able to send as many queries, the company says.

Background

OpenAI has been recruiting PhD students to help train a new model for some time. Several weeks ago, the company began recruiting PhD computer science students at $100 per hour for a "research collaboration" that would "involve working on unreleased models," according to an email viewed by WIRED. OpenAI also appears to have been recruiting PhD students with expertise in other areas through a company called Mercor that it regularly uses to find staff for model training.

Impact

The news comes as DeepSeek’s R1 continues to roil the US tech industry. The fact that such a powerful model could be released for free puts pressure on Google and Anthropic to lower their prices. OpenAI is particularly eager to demonstrate that it remains at the forefront of developing and commercializing AI, according to sources inside the company.

Conclusion

OpenAI’s newest model may not outshine R1 in terms of price, but it shows that the company will make efficiency part of its focus going forward. OpenAI also says that the model is especially strong in math, science, and coding.

FAQs

Q: What is o3-mini?
A: o3-mini is a smaller, more efficient version of OpenAI’s cleverest artificial intelligence model.

Q: What are the advantages of o3-mini?
A: o3-mini can break difficult problems into constituent parts in order to figure out how best to solve them.

Q: How can I access o3-mini?
A: OpenAI is making o3-mini available to all Plus, Team, and Pro users of ChatGPT. Users of the free version of ChatGPT will also be able to try o3-mini but won’t be able to send as many queries.

Q: What is the impact of o3-mini on the tech industry?
A: The release of o3-mini puts pressure on Google and Anthropic to lower their prices and highlights OpenAI’s commitment to making efficient AI models.

Gen AI for Better Customer Experiences

Gaining a Competitive Advantage with Generative AI

Gaining a competitive advantage from generative AI (Gen AI) is about implementing technology at the right time. Go too early and you could implement a service that creates more challenges than solutions; go too late and your business could be left behind.

Striking the Right Balance

Wendy Redshaw, chief digital information officer at NatWest Retail Bank, recognizes the scale of this challenge better than most. In her role leading digital operations for the finance giant, Redshaw manages 4,500 people across four locations globally and oversees the delivery of retail banking technology for Royal Bank of Scotland, NatWest, and Ulster Bank North.

The team is focused on digitalizing services to make life easier for the group’s customers. Their work is supported by a planned investment of £3.5bn from 2023 to 2025, with more than 70% of spending targeted at data and technology.

Implementing Cora+

Redshaw recognizes there’s been a lot of hype about AI, and with good reason — companies and their customers can see the potential benefits. "When Gen AI came out, everybody got excited about it," she said. "It was being discussed in our personal lives. It was a very federated piece of technology."

Yet hype sometimes needs to be tempered, particularly if you’re applying technology in a tightly governed industry like financial services, which uses huge amounts of personal data. "When you’re in a regulated environment, and you have to keep your customers safe, then obviously just going out and using Gen AI isn’t safe," she said.

The team let colleagues explore this technology within a safe space, which suggested some areas to focus on. Personalization was an obvious place to focus for customers.

Scaling Up the Platform

Internally, the team explored the technology within the bank’s AI and data framework. This framework covered key principles, such as maintaining human oversight, removing bias, and considering socio-economic impacts, including how AI models consume energy.

To develop Cora+, the team worked with experts from IBM’s Client Engineering team. The virtual assistant technology is powered by IBM watsonx Assistant and built on IBM Cloud. This multichannel agent provides natural answers to customers using data from multiple sources, including products, services, and banking information.

Taking the Next Steps

Beyond the benefit of improved customer experiences, Redshaw said implementing Cora+ has taught the business an important lesson: You can give your customers a more satisfying experience via emerging technology. "That’s given us a sense of comfort," she said. "There was always the possibility that this technology wouldn’t scale, wouldn’t behave itself, would hallucinate, and wouldn’t work well in an environment where it was constrained, severed from the internet, and only learning about bank-related things."

Conclusion

Gen AI has huge potential to gain a competitive advantage, but implementing it at the right time and in the right way is crucial. NatWest’s experience with Cora+ shows that a cautious and considerate approach can lead to success. As AI continues to evolve, businesses will need to find the right balance between innovation and caution to unlock its full potential.

Frequently Asked Questions

Q: What is gen AI?
A: Gen AI refers to generative AI, which is a type of AI that can create new content or data, rather than just analyzing or processing it.

Q: How does gen AI differ from traditional AI?
A: Traditional AI is designed to perform specific tasks, while gen AI has the ability to generate new data or content, such as language, images, or music.

Q: Why is gen AI important for business?
A: Gen AI has the potential to revolutionize customer experiences, enable new business models, and provide competitive advantages, but it must be implemented cautiously and responsibly.

Building a Resilient AWS Environment with Wazuh

Core Components of Incident Response

The incident response framework consists of four essential phases that work together to create a comprehensive security management system:

  1. Preparation: The preparation phase establishes the foundation for effective incident handling. Organizations develop response strategies, create detailed playbooks, define team roles and responsibilities, implement monitoring tools, and establish clear communication channels. Regular training exercises ensure team readiness and validate response procedures.
  2. Detection and Analysis: Security teams analyze alerts, determine the scope and impact of incidents, and prioritize response actions based on severity levels. This stage requires both automated monitoring systems and skilled analysis to accurately identify genuine threats.
  3. Containment and Eradication: When an incident is confirmed, the focus shifts to containment and elimination of the threat.
  4. Post-Incident Recovery: The recovery phase extends beyond immediate incident resolution. Organizations must systematically restore affected systems, document the entire incident lifecycle, analyze the effectiveness of the response, and implement improvements based on lessons learned.

What is a SIEM?

A SIEM (Security Information and Event Management) solution is like a central command center for your IT security. It collects logs and alerts from various devices—such as servers, applications, and network equipment—then analyzes them in one place. This helps you quickly spot, investigate, and address potential security threats.

Configuring the Wazuh Agent

After configuring the Wazuh Agent, I started to run a few internal testing to make sure the agent was running properly for a few days.

Why It Matters

Browsers are common entry points for attackers. If an exploit allows remote code execution, it can give malicious actors the ability to run harmful programs, steal data, or pivot into broader network attacks.

Conclusion

In conclusion, incident response is a crucial aspect of cloud security, and mastering the fundamentals is essential for effective security management. By leveraging open-source tools like Wazuh and AWS’s built-in capabilities, you can build a robust, scalable security strategy that evolves alongside your cloud environment.

Frequently Asked Questions

Q: What is a SIEM?
A: A SIEM (Security Information and Event Management) solution is a central command center for your IT security that collects logs and alerts from various devices and analyzes them in one place.

Q: What is Wazuh?
A: Wazuh is an open-source SIEM platform that gathers data from across your systems, uses built-in rules and threat intelligence to detect suspicious activities, and brings all your security-related information under one roof.

Q: How does Wazuh integrate with AWS services?
A: Wazuh integrates with various AWS services, including Amazon CloudTrail, Amazon VPC Flow Logs, Amazon GuardDuty, and AWS Config, to establish a comprehensive monitoring framework.

Q: What is the importance of dependency management in security?
A: Dependency management is critical in security because one or two outdated libraries can make your entire system vulnerable. Regular scans and automated patching help keep these risks at bay.

Wild Art Style

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Despelote: A Soccer Game About People

Think about football video games and it would be natural to immediately think of FIFA (or rather, EA Sports FC these days), super slick titles that aim to replicate the experience of watching the beautiful game on television. They tap into the cutting edge tools of Unreal Engine to deliver photo-real results, but somehow leave the emotion of the sport behind.

A Personal Experience

However, for indie developer Julián Cordero, designer and programmer of Despelote, described on Steam as “a soccer game about people”, he was inspired by a more immediate, personal and universal experience.

“I grew up playing so much football in Ecuador, and I was very passionate about it,” he tells me. “When I was thinking about what football meant to me, it’s not FIFA. I’ve never played in a stadium full of thousands of people with Cristiano Ronaldo next to me. It’s been just more like playing in the neighbourhood, kicking a ball everywhere. That’s what we wanted to show in Despelote, the experience of actually growing up with it.”

The Game

While you can kick a ball around then, the Unity-made game also acts as a time capsule, transporting players back to Quito, Ecuador’s capital, where the now New York-based Cordero spent his early childhood. It’s set in during the qualifiers for the 2022 World Cup, all the more significant as this was the first time the country would reach this international milestone.

Visuals

To recreate that period visually, Cordero sought out artist Sebastian Valbuena, having already been a fan of his work. Indeed, his music video for ‘Saturno’ by Ecuadorian artist La Madre Tirana, has an aesthetic that has monochrome hand-drawn characters juxtaposed with real environments layered with a grainy filter and palette that Despelote also uses.

“We wanted to combine these characters that are more expressive with a setting that is more real and evokes what Ecuador was like in those years,” Valbuena explains. “The world has this gritty quality that is more like the textures that you actually see in the street. We really like the contrast that it had with the characters that really stand out because they’re just like these cartoon characters.”

Photogrammetry

The key difference being that while the characters are two-dimensional, you’re actually moving around in 3D environments as Cordero wanted to be able to capture the physical sensation of kicking a ball around in a 3D space. 3D modelling as well as working on a game have been new experiences for Valbuena. But recreating Quito has also been an approachable process with photogrammetry, a 3D-scanning technique of capturing real-world textures and environments that is as accessible to indie developers as they are to AAA studios.

The Filter and Palette

The filter and purple-sepia palette adds to the nostalgic feeling that you’re stepping into a photograph come to life. That said, this version of Quito is just a digital representation rather than a 1:1 recreation. Having lived in New York for so many years, Cordero admits that the city in the game is more of an “idealisation”. It’s also for practical reasons, as Valbuena describes the environments as “more like a collage of different places that we mash together.”

Conclusion

Despelote is a game that is deeply personal to its creator, and it shows. The attention to detail, the passion, and the love for the sport shine through in every aspect of the game. It’s a game that will resonate with anyone who has ever played football, and it’s a game that will make you feel like you’re part of something special.

FAQs

Q: What is Despelote?

A: Despelote is a soccer game about people, developed by indie developer Julián Cordero.

Q: What inspired the game?

A: The game was inspired by the developer’s personal experience of growing up playing football in Ecuador.

Q: What is the game set in?

A: The game is set in Quito, Ecuador’s capital, during the qualifiers for the 2022 World Cup.

Q: How does the game use photogrammetry?

A: The game uses photogrammetry to capture real-world textures and environments, making it possible to recreate Quito in a 3D space.

Q: When is the game coming out?

A: The game is coming out later this year on PlayStation 5, Xbox Series X, and PC (Steam).

Personalizing Marketing with AI

A New AI Roadmap for CMOs

AI isn’t just a tool—it’s the foundation for building competitive advantage. To deliver more business impact, CMOs need to expand the way they think about AI from a pilot or use case perspective to a broader view. This requires CMOs to rethink key business processes where many face constraints: content creation and customer engagement.

A New AI Roadmap for CMOs

The Buy-Extend-Build framework extends from basic AI adoption (Buy) to full-scale transformation (Build), guiding marketers as they move from table-stakes investments to market-making, revolutionized business models.

Buy

The Buy stage delivers operational efficiency quickly but serves as a steppingstone, not the destination. These “built-in” solutions, like Microsoft 365 Copilot, require no customization and help the workforce get comfortable using AI as a precursor to bigger, more customer-facing AI initiatives.

Extend

As organizations start to mature and integrate various business processes, they need to compose their own solutions. This involves integrating generative AI tools, internal data, and models from Microsoft or open-source platforms to build brand-specific, intuitive user interfaces and personalized services.

Build

At this final stage, brands unlock their highest growth potential by redefining business processes end-to-end. This requires advanced AI models, change management, reskilling, and new operating models.

Dynamic, Adaptive Content Production

As CMOs start to examine business processes through the lens of AI potential, they’ll find that different processes require a different approach (like Buy, Extend, or Build.) Some processes will differ by cost or resource needs, and will require a change management plan.

Three Takeaways for CMOs

  1. Think big: Don’t stop at automating small tasks—reimagine entire processes to unlock greater value from your investments. Ensure collaboration with IT to create data flywheels that future-proof marketing efforts.
  2. Collaborate early and often: Secure alignment across the executive leadership team and potentially the board, along with external partners to drive adoption and maximize outcomes.
  3. Innovation is iterative: Success with AI isn’t a one-time event—it’s a continuous journey of learning and refinement.

Learn More

To learn more about how AI can help your organization, please visit our website.

Conclusion

CMOs who act fast will capture a first-mover advantage in this new era of AI-powered marketing. AI offers CMOs the tools to optimize spend while personalizing experiences at scale, ensuring sustainable growth and customer satisfaction. By rethinking resource-intensive and costly business processes like content creation and personalized customer engagement, brands can unlock new efficiencies, deliver meaningful interactions, and achieve long-term success.

FAQs

Q: What is the Buy-Extend-Build framework?
A: The Buy-Extend-Build framework is a roadmap for CMOs to move from basic AI adoption to full-scale transformation, guiding marketers as they move from table-stakes investments to market-making, revolutionized business models.

Q: What is Microsoft 365 Copilot?
A: Microsoft 365 Copilot is a built-in solution that requires no customization and helps the workforce get comfortable using AI as a precursor to bigger, more customer-facing AI initiatives.

Q: What is the role of AI in content creation and customer engagement?
A: AI can help automate and personalize content creation and customer engagement, enabling brands to deliver meaningful interactions and achieve long-term success.

Q: How can CMOs get started with AI?
A: CMOs can start by rethinking key business processes where many face constraints, such as content creation and customer engagement, and then move to the Buy-Extend-Build framework to unlock greater value from their investments.

Nvidia’s Jensen Huang Meets Donald Trump at White House

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Nvidia chief executive Jensen Huang met with US President Donald Trump at the White House on Friday to discuss AI policy, as Washington and Silicon Valley weigh their responses to Chinese start-up DeepSeek’s AI breakthrough.

AI Policy and Tariffs

The meeting between Trump and Huang was to include discussion of AI policy, according to a person familiar with the discussion. On his first day in office, Trump revoked a Biden administration executive order focused on AI safety and has generally been seen by tech executives as accelerating America’s advances in the fast-moving technology.

Global Implications

Two people familiar with the meeting said it had been planned before DeepSeek stunned Silicon Valley with AI advances apparently achieved using far less computing power than US tech groups. The news wiped almost $600bn from the value of Nvidia, one of the biggest winners from spending on AI chips, on Monday.

Singapore’s Response

On Saturday, Singapore’s government hit back at suggestions that DeepSeek could have acquired its AI chips from Nvidia’s subsidiary in the city state, as a way of avoiding US export controls. US authorities were reported to be investigating how DeepSeek accumulated the chips and were focusing on Singapore, which accounts for more than a fifth of Nvidia’s revenues.

Export Controls

The US authorities are focusing on Singapore, which accounts for more than a fifth of Nvidia’s revenues. US authorities were reported to be investigating how DeepSeek accumulated the chips and were focusing on Singapore, which accounts for more than a fifth of Nvidia’s revenues.

AI Leap

DeepSeek’s AI leap has sparked calls in Washington for the US government to tighten export controls further on AI-related technology to make it even harder for China to make advancements in the sector. On Saturday, Singapore’s government hit back at suggestions that DeepSeek could have acquired its AI chips from Nvidia’s subsidiary in the city state, as a way of avoiding US export controls.

Conclusion

The meeting between Trump and Huang highlights the growing importance of AI policy in the US-China rivalry. As the global tech landscape continues to evolve, it is crucial for policymakers to stay ahead of the curve and make informed decisions about AI export controls.

Frequently Asked Questions

Q: What is the significance of the meeting between Trump and Huang?
A: The meeting between Trump and Huang highlights the growing importance of AI policy in the US-China rivalry.

Q: What is the current state of AI-related technology?
A: The current state of AI-related technology is rapidly evolving, with many countries investing heavily in the sector.

Q: What are the implications of the meeting for the global tech landscape?
A: The meeting between Trump and Huang has significant implications for the global tech landscape, as it highlights the need for policymakers to stay ahead of the curve and make informed decisions about AI export controls.